Submit a request for Emergency IT Technical Support

Our IT technical support is designed to support customers experiencing issues requiring extremely quick and effective.

We understand that your system outages and emergencies don’t always occur within business hours.

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For emergency support requests:

If your systems are down and critical work is not able to be completed, use the form on this page to notify us of your emergency.

Once the form is submitted a technical support engineer will contact you shortly. 

Our emergency technical support procedures follow a standard escalation process.

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For routine support requests:

Contact our Service Request Desk at 1300 363 308. Submit an email to or use our online request forms.

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